The Microsoft Power Platform helps organizations optimize their operations by automating routine tasks and standardizing best practices. This training provides a high-level overview of the capabilities of Microsoft Dynamics 365 and the Power Platform and provides a foundation for other Microsoft Dynamics 365 and Power Platform training offerings. High-level topics include application configuration, automation opportunities, integration, testing, and deployment.
After completing this course, you will be able to:
A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.
Module 1: Power Platform overview
In this module, you will learn the basics of the Power Platform. You will tour the various administrator portals and install applications.
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After completing this module you will be able to:
Module 2: Data Modeling
In this module you will learn how to model data effectively using the platform’s entities, attributes and relationships.
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After completing this module you will be able to:
Module 3: Model-driven apps
In this module you will learn about model driven applications and how to configure and use them.
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After completing this module you will be able to:
Module 4: Canvas apps
In this module you will learn how to create and use canvas apps, as well as learn the differences between canvas apps and model-driven.
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After completing this module you will be able to:
Module 5: Security
In this module you will learn how the platform’s security model manages users’ experiences and access to both data and functionality.
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After completing this module you will be able to:
Module 6: Platform Automation Overview
In this module you will learn the basics of the Power Platform automation capabilities.
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After completing this module you will be able to:
Module 7: Business Rules
In this module you will learn how to build and use business rules and how they work alongside other platform automations.
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After completing this module you will be able to:
Module 8: Workflows
In this module you will learn how to build and use workflows and how they work alongside other platform automations.
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After completing this module you will be able to:
Module 9: Microsoft Flows
In this module you will learn how to build and use Microsoft Flows and how they work alongside other platform automations.
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After completing this module you will be able to:
Module 10: Business Process Flows
In this module you will learn how to build and use business process flows and how they work alongside other platform automations.
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After completing this module you will be able to:
Module 11: Introduction to integrations
In this module you will learn the basics of the Power Platform integration capabilities. You will learn how to configure and use email integrations.
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After completing this module you will be able to:
Module 12: Integration with Office
In this module you will learn how to integrate with common Office products like OneNote, Word and Excel.
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After completing this module you will be able to:
Module 13: Managing Data
In this module you will learn how to import and export data for the Power Platform and create and use data maps.
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After completing this module you will be able to:
Module 14: Manage Instances and Applications
In this module you will learn how to enable and update first-party applications; install third-party apps and configure using admin portals.
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After completing this module you will be able to:
Module 15: Manage Solutions
In this module you will learn how to create, manage and deploy solutions.
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Module 16: Additional Deployment Considerations
In this module you will learn how to configure for mobile and deploy components such as Microsoft Flow.
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After completing this module you will be able to:
Il corso è propedeutico per i seguenti esami:
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